Get Your Free Quote
Every custom order at Custom Cavalry starts with a conversation. No automated price calculators, no black-box quoting systems — just a real answer from real people about what your project will cost and how long it will take.
Here's how to get your quote and what to expect.
When Do You Need a Quote?
Most of our standard catalog items — like wedding shot glasses or military reunion shot glasses — are priced and ready to order directly on our website. You don't need a quote for those. Add to cart, enter your personalization details, and check out.
A quote makes sense when:
You need a large bulk order (10+ items, especially 20+)
You have a custom or complex design that isn't a standard catalog item
You want to mix multiple items into a single order (for example, a military reunion package with shot glasses, keychains, and a display piece)
You're planning a tight timeline and need to confirm rush availability before committing
What to Include in Your Quote Request
The more detail you give us, the faster and more accurate your quote will be. Here's what helps:
What you want — specific items, quantities, and materials if you know them
Your personalization details — names, dates, text, artwork (attach your file if you have it)
Your timeline — when do you need the order in hand? Work backward from there
Your location — are you local to Independence, MO and interested in pickup, or do you need shipping?
How to Reach Us
Use the contact form on our Help Center page or email us directly at info@customcavalry.com. We respond to all quote requests promptly — typically within 1 business day.
For military reunion organizers and wedding planners in the Kansas City metro area, we especially recommend reaching out 6–8 weeks before your event for best results on large group orders.
What Happens After You Submit
Once we receive your request, we'll review your details and come back with a price, production timeline, and any questions about your design. If you have artwork, we'll evaluate it and let you know if any adjustments are needed for optimal engraving results. No surprises, no hidden fees — just a straight answer.
Frequently Asked Questions
Is the quote free? Yes — all quotes from Custom Cavalry are completely free with no obligation.
How long does it take to receive a quote?
We typically respond to quote requests within 1 business day. Complex multi-item orders may take slightly longer.
Can I get a quote for a same-day or rush order?
Contact us immediately — rush production (1–2 business days) is offered based on current capacity. Don't place a standard order if you have a tight deadline; contact us first so we can confirm we can meet it.
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