Shipping Policy

At CustomCavalry.com, every item is custom-made with care, craftsmanship, and attention to detail. Because each project is unique, shipping timelines and methods may vary.

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🚚 Production & Shipping Timeline

• All items are custom made, and production time depends on the complexity of the project.

• Standard estimated shipping time is 3 weeks from the date of design approval.

• More complex or high‑volume orders may require additional time.

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📦 Shipping Methods

• Orders are shipped primarily through USPS or UPS.

• The shipping carrier will be selected by us based on the most sensible rate and reliability at the time of shipment.

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📨 Carrier Preferences

• If you prefer USPS or UPS, please contact us before your order ships.

• Carrier preference may result in additional charges depending on rate differences.

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• We make every effort to accommodate requests, but some limitations may apply.

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📬 Delivery & Communication

• Once your order ships, you will receive tracking information via email.

• Please ensure your contact information is accurate to avoid delays.

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🛠️ Summary

We strive to deliver your custom work safely, efficiently, and with the highest level of care. If you have questions about shipping timelines or carrier options, please reach out before your order enters the shipping stage.